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Why Dear Bear?

Free EU delivery

Every order ships free across the European Union, with no minimum spend.

Made in the EU

90% of our plush toys are sewn in our own factory in Poland, from certified materials tested to EU standards.

14-day returns

Changed your mind? Send your order back within 14 days of delivery, no reason needed.

Secure payment

Your payment details are processed securely and never stored by us.

Make It Truly Yours

Turn your plush toy into a truly unique keepsake. Add custom embroidery, dress your bear in adorable outfits or create a personalized gift that will be cherished for years to come.

  1. Choose a plush toy
  2. Personalize your toy with embroidery, outfits, and gift extras.
  3. We ship within 24 hours
Start personalizing →
Make It Truly Yours

FAQs

How long does delivery take?

Orders are dispatched within 1–2 business days and delivered by DHL or DPD. Delivery usually takes 3–5 business days across the European Union. You’ll receive a tracking link by email as soon as your parcel leaves our warehouse.

How much does shipping cost?

Shipping is free on every order, with no minimum spend. The price you see on the product page is the price you pay at checkout.

Which countries do you deliver to?

We deliver across the European Union. If your country doesn’t appear at checkout, it means we’re not shipping there yet — drop us a message and we’ll let you know when that changes.

Are your plush toys safe for children?

Every toy we sell meets EU safety requirements and carries the CE marking. Smaller items may contain parts unsuitable for the youngest children — always check the age guidance on the product page before buying.

How do I clean and care for my plush toy?

Spot-clean with a damp cloth and mild soap, then let it air-dry away from direct heat. Please don’t tumble-dry — high temperatures can damage the filling and the fur. Brushing gently with a soft brush keeps longer fur looking new.

Can I add a gift box, sweets or a card?

Yes. You can add a gift box, a bag, sweets, balloons or a handwritten card to any order — just pick them before you check out and we’ll pack everything together.